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Ian Murray

What’s In Store for 2023 for Plexus Innovation


Following on from an exciting year in 2022, expanding our team, securing investment, growing our customer base and continuously improving our GUARDIAN® technology, you may wonder what there is left for us to achieve in 2023.


Not a company to rest on our laurels we have our sights set on many more goals, including winning awards, growing our team, developing new products and services, and announcing a number of exciting partnerships.


February is set to be interesting as we are shortlisted for two awards. Keep your eye on Housing Digital 2023 where we are in line for the Best Asset Innovation Award and the Most Innovative Supplier. We are up against great talent, but still keep your fingers crossed.


We are looking to expand the team in the technical engineering and field operations, supporting our existing teams out on site and increasing our capacity for new installations and customer support.


We are forecasting expansion into further sectors in new geographic areas, as we have utilised recent investment to boost stock and manpower.


As our reputation is growing and relationships are cementing, we are enjoying working closely with clients who are expanding the use of GUARDIAN® in their organisations by remotely measuring temperature, energy consumption, humidity and air quality. GUARDIAN® is now being used to manage water/heating systems helping to reduce risk and operational costs; refrigeration and cold chain storage ensuring items such as medication is stored safely; and air temperature, quality and humidity, enabling insight-driven decisions, reduction of energy use and fuel poverty and identifying risk of condensation which can result in damp and mould.


Our customers will receive critical automated reports and alerts throughout 2023, highlighting potential health risks, failing assets, energy savings and risk of property damage otherwise overlooked, whilst enjoying business improvement and delivering better service.


The team will be attending many events, building on our memberships and involvements with organisations including Housing 2023, the Water Management Society, Housing Digital, UKGBC, North East of England Chamber of Commerce, Legionella Focus Groups and many more.


As well as supporting our clients and customers in their path to Net Zero, we will be making a concerted effort to reduce our own carbon footprint. We have installed GUARDIAN® at our offices to ensure the heating and hot water system is running as efficiently as possible. We are now ISO 14001:2015 accredited and through the use of electric vehicles, recycling, reduction of paper and focusing on our digital processes we will continue to shrink our environmental footprint.


As well as ISO 14001:2015 we have also gained ISO 27001 and IS0 9001 accreditation. ISO 27001 is the international standard that describes best practices for an Information Security Management System adding to our commitment to maintaining the highest standards of Information Security. Achieving ISO 9001 accreditation has helped us develop a robust Quality Management System.


2023 is without doubt going to be a year full of challenges and opportunities, but as a team we are excited and ready!

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